WS iNet Hosted Contact Center Technology

WS iNet Modules

Our WS iNet on-demand solution was designed for optimal functionality and flexibility. Select any or all of the following fully integrated, best of breed applications – we’ll help you configure the solution to meet your unique contact center needs.

Intelligent Call Distributor (ICD)
Interactive Voice Response (IVR)
CTI & Screen Pop
Centralized Agent Tracking System (CATS)
Workforce Management System (WMS)
Security

WS iNet named Genesys' Emerging Partner of the Year

Working Solutions was honored in 2009 as the North American Emerging Partner of the Year by Genesys at the annual G-Force customer and partner conference.