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WS iNet

Contact center technology to empower the virtual world

For over thirteen years, we’ve been building a powerful, complex platform that supports a virtual workforce and easily integrates with any existing contact center infrastructures. The result is WS iNet — a hosted technology solution that gives you the flexibility of operating a virtual contact center. With WS iNet, you are no longer trapped by your facilities or limited by on-premise technology. Our comprehensive platform was designed to deliver state-of-the-art performance and functionality, allowing you to create your ideal contact center solution quickly and cost-effectively.

No matter how your current contact center is configured, WS iNet connects your customers to the right agents, on time, every time. Whether your agents are at home or in a facility, our robust technology platform deploys and manages inbound and outbound customer interactions of any type—voice, e-mail, chat, SMS, and video.

Experience the flexibility of operating a virtual contact center. WS iNet makes it possible today.

WS iNet named Genesys' Emerging Partner of the Year

Working Solutions was honored in 2009 as the North American Emerging Partner of the Year by Genesys at the annual G-Force customer and partner conference.

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Learn more about our Genesys partnership.