Contact center technology to empower the virtual world
For over thirteen years, we’ve been building a powerful, complex platform that supports a virtual
workforce and easily integrates with any existing contact center infrastructures. The result is WS
iNet — a hosted technology solution that gives you the flexibility of operating a virtual contact center.
With WS iNet, you are no longer trapped by your facilities or limited by on-premise
technology. Our comprehensive platform was designed to deliver state-of-the-art performance
and functionality, allowing you to create your ideal contact center solution quickly and cost-effectively.
No matter how your current contact center is configured, WS iNet connects your customers to the right
agents, on time, every time. Whether your agents are at home or in
a facility, our robust technology platform deploys and manages inbound and outbound customer
interactions of any type—voice, e-mail, chat, SMS, and video.
Experience the flexibility of operating a virtual contact center. WS iNet makes it