Working Solutions
AgentsOnDemand
WSiNet

Services

If you’ve researched contact center solutions providers, you’ve probably noticed all of the sound-a-likes in the marketplace. All of them offer inbound and outbound sales and service. Working Solutions’ advantage is our extensive agent network, our proven technology, our unmatched knowledge and expertise, and our tenured management team.
Working Solutions Services
Our agent programs are perfect for companies who need:
  • Account Management & Sales
  • Customer Support
  • Technical Support
  • Social Media Monitoring
  • Specialized Programs
“Putting the technology in place to support home agents is the easy part. The hard part is the management of the people and processes.”
-Michael DeSalles,
Industry analyst for Frost & Sullivan

Agent Network

Working Solutions’ agent network is the largest in the US, and it’s also the most selective. We’ve processed more than one million applications, and we take only the best, most talented individuals for the job. Our clients have top-performing agents working for them, who have experience in the client’s industry. The “best of the best” agents means greater success for your business.

Proven Technology

All of our agent services are backed up by the most sophisticated, proven technology available today, delivered by WS iNet. In addition to our proprietary agent recruiting and tracking system, Working Solutions utilizes the best technology available from trusted names like AT&T, Dell, Genesys, and Oracle.
Additionally, clients can leverage just our technology through WS iNet’s SaaS model. This option is ideal for clients who already have or are looking to deploy their own home agents. WS iNet saves our clients large capital expenditures and allows them access to one of the most important differentiators in the contact center industry: Working Solutions’ years of experience and advanced processes.

Advisory Services

Working Solutions offers advisory services for companies who just need to learn what we do and how we do it. Whether you want to outsource or do it yourself, contact a Working Solutions sales representative to find out more information about how we can help your business take advantage of high-quality customer interactions at reduced operating costs.

Working Solutions helps our clients:

  • Increase revenue
  • Expand margins
  • Improve capital management
  • Increase customer satisfaction
  • Reduce churn
  • Improve competitive differentiation
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