Services
If you’ve researched contact center solutions providers, you’ve probably noticed all of the sound-a-likes in the
marketplace. All of them offer inbound and outbound sales and service. Working Solutions’ advantage is our
extensive agent network, our proven technology, our unmatched knowledge and expertise, and our tenured
management team.
Our agent programs are perfect for
companies who need:
- Account Management & Sales
- Customer Support
- Technical Support
- Social Media Monitoring
- Specialized Programs
“Putting the technology in place to
support home agents is the easy
part. The hard part is the
management of the people and
processes.”
-Michael DeSalles,
Industry analyst for Frost & Sullivan
Agent Network
Working Solutions’ agent network is the largest in the US, and
it’s also the most selective. We’ve processed more than one million
applications, and we take only the best, most
talented individuals for the job. Our clients have top-performing
agents working for them, who have experience in the client’s
industry. The “best of the best” agents means greater success
for your business.
Proven Technology
All of our agent services are backed up by the most sophisticated, proven technology available today, delivered by
WS iNet. In addition to our proprietary agent recruiting and tracking system, Working Solutions utilizes the best
technology available from trusted names like AT&T, Dell, Genesys, and Oracle.
Additionally, clients can leverage just our technology through WS iNet’s SaaS model. This option is ideal for
clients who already have or are looking to deploy their own home agents. WS iNet saves our clients large capital
expenditures and allows them access to one of the most important differentiators in the contact center industry:
Working Solutions’ years of experience and advanced processes.
Advisory Services
Working Solutions offers advisory services for companies who just need to learn what we do and how we do it.
Whether you want to outsource or do it yourself,
contact a Working Solutions sales representative to find out more
information about how we can help your business take advantage of high-quality customer interactions at reduced
operating costs.