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Healthcare & Pharmaceuticals
Working Solutions supports large call volume increases for Fortune 100 healthcare services companies.
Travel & Hospitality
Working Solutions enables leading global travel conglomerates to schedule in 15-minute increments, capturing peak hour sales.
Working Solutions increases first call resolutions of Fortune 500 digital network providers without added handle time.
Working Solutions trims call abandon rates for leading financial protection services companies.
Consumer Products & Services
Working Solutions helps Fortune 500 wireless service providers capture marketing campaign sales while reducing agent prep.
Retail & E-Commerce: Business-to-Business
Working Solutions increases average order values of Fortune 500 office products suppliers.
Retail & E-Commerce: Business-to-Consumer
Working Solutions improves scalability for seasonal call volume spikes for Fortune 100 retailer.
Government & Nonprofit
Working Solutions assists large nonprofit organizations with volunteer placements.
Working Solutions provides knowledgeable agents within 72 hours of contact during disaster recovery efforts.
Utility & Energy Services - COMING SOON
Working Solutions increases customer satisfaction and handles large call volume spikes using vertical-specific professionals from our Agents OnDemand program.
Technology Services - COMING SOON
Working Solutions reduces hold time and increases first call resolutions for Fortune 500 technology companies.
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Working Solutions helps our clients:
Improve capital management
Increase customer satisfaction
Improve competitive differentiation