Working Solutions has seen more than one million applications processed in our system. With such a large pool of people to choose from, we can be very selective on who is part of our team. When you use our Agents OnDemand program, only the best, most professional agents interact with your customers. In fact, all of our agents have prior customer service experience, with the average agent having more than ten years of customer service experience. What that means for our clients is higher average order values, higher first resolution rates, and higher customer loyalty and satisfaction. We even guarantee a 8 to 14% greater ROI or we’ll make up the difference.