Welcome to Working Solutions. We offer independent contractor, work-at-home opportunities for folks located in either the United States or Canada.
We do not accept applicants located outside of the United States and Canada.
Are you looking for opportunities to work as a Working Solutions agent?
Working Solutions is an on-demand business process outsourcer providing multichannel CX services, including customer service, sales support, and business continuity.
Working Solutions taps into a vast network of enthusiastic brand associates across the United States and Canada. Our flexible business model enables us to provide customer service on several levels–from everyday business to unexpected events to long-range projects.
Rigorous processes ensure consistency and great customer service for our clients’ customers. These include: program strategy, technology, security, and recruiting the right professionals with specific skills, educating them in a client’s culture, and investing in their ongoing development. For every client we partner with, the goal is to create a seamless customer experience in the brand’s own image.
Ranked first on FlexJobs Top 100 Companies with Remote Jobs in 2024 and in the top ten for ten consecutive years.
Working Solutions was named among the Best Places for Work in North Texas by Dallas Business Journal.
Working Solutions was named a service leader in innovation and success in customer service.
The businesses we serve range from nonprofits to small and mid-sized companies to FORTUNE 500 corporations. No matter the size or industry, we strive to deliver great sales and service. Defined in their terms. Here are just a few.
As competition intensifies for the best schooling, Sylvan Learning provides personalized tutoring—from academic support for everyday lessons to college prep. To enable this, our agents engage with parents and families—via calls, emails and text messages—to identify their children’s educational needs.
To ease tax preparation, Intuit TurboTax is designed to guide users through their annual returns, step by step. For this popular software package, Working Solutions agents provide inbound phone and video customer service and technical support.
As more people require senior-living options, A Place for Mom helps families fulfill their loved ones’ needs. For this client, our contact center agents take inbound calls or place outbound ones to assist customers. Agents screen callers for desired requirements, matching appropriate locations nationwide.
Follow us on Instagram: @workingsol
Like a great shot at The Masters, delivering exceptional customer experience requires precision, focus, and attention to detail. Mastering the art of customer service can set your business apart from the competition and make you a champion in the eyes of your customers. ⛳🏆 #CustomerExperience #Masters2023 #BusinessSuccess #WorkingSolutions
Spend the day with Xander 🐾, our Chief Happiness Officer. It’s hard work- but somebody has to do it 😉
#workfromhome #remotework #grwm #dayinthelife #worsolhappy #CHO #workcultureshift #dogboss #dogsofinstagram #dogoftheday
🍂It`s almost Thanksgiving! We have a lot to be thankful for—with our PRO community being at the top of our list! The holiday season can be busy and hectic. Take a moment to slow down and reflect with this quick word search. #Gratitude #Thanksgiving #ThankfulForYou
Be on the 👀 lookout for red flags 🚩 during your remote job search. #workfromhome #jobseekers
We`re excited to introduce our new Chief Happiness Officer, Xander. Xander is fully remote, embracing the work-from-home lifestyle. He is fun-loving and encouraging by nature. As Chief Happiness Officer, Xander promotes Working Solutions’ caring culture. #WorkCultureShift #worsolhappy
We`re still celebrating PRIDE! This time our furry friends wanted in on the fun! Keep being your authentic self 🌈
#pridemonth #pride #pride2023 #petsofinstagram #equality #beauthentic
FACT ✅
Finding a work-from-home 👩💻🏠 role doesn’t have to be hard!
We’re (almost) always looking for independent contractors to work as remote customer service agents 😉
Looking for a flexible side gig? Visit the link 🔗 in our bio to learn more and apply.
Wondering if you can use your Mac computer to work as an independent contractor with Working Solutions? 💻
Here`s what you need to know!
Mac support is limited to Intel-based machines with Windows 10 or Windows 11 installed via Apple’s Boot Camp utility. Compatible Mac machines must be running Windows to access and install client systems.
Visit our website to see all of our tech requirements. Visit the 🔗in our bio.
#WorkingSolutions #WorkFromHome #ContractWork #WorkFromHomeGigs
💀🕷️🕸️Beware 🕸️🕷️💀
Don’t get caught in a scammers web of lies. Watch this video and stay safe during your work from home job search 🎃
#WorkFromHome #RemoteWork #Scammers #Halloween #TrickOrTreat #ScamAlert
Happy National Pet Day 🐶🐱🐇🐕 from our Head Pup In Charge 🐾
We think getting more time with your pet is one of the biggest perks of the #wfhlifestyle.
#NationalPetDay #chiefhappinessofficer #dogsofinstagram #petstagram #petappreciationday #officepet
Happy #InternationalWomensDay! Today we celebrate women all over the globe who are breaking glass ceilings and making a difference in their communities and the world 🌎 #KeepMakingHistory #IWD2023
Wishing you a very happy holiday season ♥️💚
Happy Valentine’s Day 🥰 Sending love to our PROs today and ALWAYS ♥️💜
PS. We wrote you this poem 💌 (Swipe left to read👉)
#customercare #virtualcontactcenter #workfromhomejobs #customerservicejobs #customerserviceagents #remotejobs #customerserviceappreciation #customercarepros #ValentinesDay2023
Are you a morning person? A lot of people struggle with productivity in the morning! Here are some ways you can set yourself up for success and have a great work day!
📑 Don’t forget to save these tips!
#wfh #wfhmood #remotework #morningroutine #morningmotivation☀️
Happy Veterans Day! Today we honor and thank all service members for their sacrifice. Remember to thank a veteran today! #VeteransDay #ThankYou
Cheryl, a customer care PRO with Working Solutions, loves having the time and flexibility to explore her personal passions outside of work.
Click the 🔗in our bio to read more about Cheryl`s experience working as a PRO.
#CustomerCare #CustomerServiceJobs #WorkFromHome #WorkLifeBalance
Our Chief Happiness Officer, Xander, shared a glimpse of his workday with us! Promoting our culture, which champions balance and flexibility, is hard work- but somebody’s gotta do it. #CHO #WorkLifeBalance #FlexibleWork #WorkFromHome #PetsofInstagram #DogsofInstagram
Our Chief Happiness Officer, Xander 🐶, thought this would be a fun addition to your day! How many words can you find? #ChiefHappinessOfficer #BrainBreak
Happy #InternationalWomensDay! Today we celebrate women all over the globe who are breaking glass ceilings and making a difference in their communities and the world 🌎 #KeepMakingHistory #IWD2023
2023 is here! We know how important CX is to a business’ success. These 5 trends will help your company create a robust and seamless customer experience. #cxtips #customerexperiencemanagement
Are you tech savvy? Do you love helping people? Check out this independent contractor role! We’re hiring customer support rockstars to provide software support for Turbo Tax. Use the 🔗 in our bio to apply! #customersupport #TurboTax #customerservice #sidegigs #workfromhome
Whatever the metric, how well you relate to and connect with people contributes to success. And to succeed, you’ve got to relate and commit on levels understood and appreciated by those who matter.
At Working Solutions, we foster a caring culture, rooted in empathy. From employees to independent contractors to our clients and to their customers, emotional intelligence is the cohesive force that binds our organization. That strong connection creates business bonds, which in turn, build lasting customer relationships and better brands.
Our community of highly skilled professionals encourages creativity, work ownership and fulfillment in personal contribution. We believe mutual respect and emotional intelligence play an essential role in developing a caring culture. Join our unique and thriving culture.
Our business is empathetic customer service. It’s everything we do. All that we are—trustworthy, responsive, reliable and empathetic. Our values extend beyond our business and into our community and our world.
In business, your customers are everything. You’ve wowed them, won them. Time and again, over many years.
It’s best then to entrust them to a contact service provider that does the same. A business partner that ensures your customers remain and return. With us, they will—delivering a customer satisfaction rate of 80% and higher, as one client achieved.
Your business runs in seasons and cycles. Adapting to trends while taking on the competition. The situation is fluid; the dynamics ever-changing.
Success requires savvy, speed and flexibility. Contact center outsourcing enables your operations to be responsive, mobile and modern—like our client that met 300% increase in demand through improved scalability.
Exceptional customer service is must these days. And when it’s outsourced, that service must be exemplary, with the contact center provider rising to every occasion.
So, which provider can you count on to excel? After millions of customer engagements, we know how to deliver—as we did for this client, supplying hundreds of agents in 48 hours to meet 1,000% increase in customer calls.
Empathy and compassion are what drives us as a company.
Throughout every interaction, between our clients, amongst employees, or with our contracting customer service agents, we show genuine care and display empathetic concern. The key to our thriving culture is to first listen to understand so we may be understood as well.
